1 star is far too many!!! They are rude, insulting and do not care what they say to you. They do not respond to live chat and there phones are conveniently not working and they say they will respond to your emails within 24-48 hours but i am still waiting for a response from last week Wednesday! 120 hours and still nothing! I finally got a response on live chat today to be told they have emailed dispatch and I will receive receive a response in 24-48 hours! I’m not holding my breathe! And then they offered me a £10 accessories offer, what use is phone accessories if I do not have a phone because they have not sent me the phone I ordered from them from weeks ago! I have ordered from them in the past but never will again! I’d advise everyone to stay well away from this company!!