I would leave a 0 if I could. Terrible company who do not have phone lines so you cannot contact them, you have to wait for an email and they will only reply to what they want. Online chat on there website is never available. Order an iPhone 7 for my daughter who was very excited having been isolated and not speaking with her friends. The iPhone didn’t come with the part where u insert a sim.. lucky I have an old phone that didn’t work so used that. When I turned the phone on the screen kept jumping from app to app and different conversations. The phone wasn’t even reset as it had pictures of someone on the phone as well as their apps. All in all it was completely terrible, they clearly do not check the phones they send and are extremely unreliable. I suggest you DO NOT use them to order phone as I’m sure you will be disappointed like us