No phone no refund 😢 I am similar to other posts, order the phone paid, told would have to wait due to staffing issues. I had plenty of time as I was getting the phone for my wife’s birthday in twenty days, asked for an update near the time told there would a further delay. So I cancelled the phone. Told it would be 14 working days which has now passed. I did get email response but they where not helpful just giving stock answers. I did get another phone from elsewhere and it was delivered the following day. Very disappointing, They have said that they have processed my money but it will take 5 days for the bank to process it. I prefer the phone on 30 March still waiting for my money back😡