Would not recommend to my enemies. Ordered a phone repair along with secure packaging mid April. I had to chase for the packaging at the start of May. Another week passes and the packaging arrives, but no postage label as promised. More emails to get that sorted. They had the phone from mid May until the 18th of June and did not repair the phone. They simply sent the phone back to me as damaged as it was. I had to chase them via email to get an explanation, which was that they couldn't order the part. They said a refund is normally processed within 2 weeks, but due to covid it'll be 4 weeks. I ordered the part myself on ebay the same day and fixed the phone myself within a week at less than half the cost. It's now the 1st of August and still no refund, they are now saying it will be another month before the refund is processed. I wouldn't want to purchase packaging from this company again let alone another repair nor a new phone. My recommendation is to go elsewhere.