NOW 41 WORKING DAYS FROM CANCELLATION DUE TO NON RECEIPT OR COMMUNICATION AND NO REFUND NON PAYMENT OF REFUND NOW BEING PASSED TO OUR SOLICITORS. BUYERS BEWARE. We ordered a phone on 4th July and the money was debited from our account on 13th July. £499.99. We did not receive the phone or any communication so on 4th August we cancelled this order and this was also acknowledged by Quick Mobile Fix email on 4th August. The refund was due to be paid on 21st August as per their 14 day refund policy. Despite numerous communication due to delays we were promised this money would be refunded by 28th September latest (39 days) however no refund was received yesterday and now we have been emailed to tell us the refund will be paid by 26th October! We will of course be passing this on to our lawyer today to deal with. There is NO moratorium on refunds and Quick Mobile Fix should NOT take money if they are unable to send out phones and there is no excuse why a refund should take this long. I do look forward to receiving a response, although doubtful! RATING ACTUALLY "0"