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Emma C
I have bought a few phones from Quick Mobile Fix, and the reason I have decided never to use this company again is in relation to my my most recent purchase. I bought an iphone 7 in June - despite repeated attempts to re program etc the phone kept failing. I did as QMF said and restarted it etc but it was still intermittently faulty. I then sent the phone back to QMF for repair. I had no update as to the status of my phone repair. Once I received the phone back it was still faulty. I was again advised to send it back. During this period the lack of communication was the biggest issue I had. To have good customer service, you need to be in contact with your customers. There is no phone number and therefore it is all by email and frustratingly these rarely get answered. I won't bee using QMF again. I have found an alternative, quality supplier and would not recommend this company.
4 years ago
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Quick Mobile Fix has a 3.2 average rating from 6,828 reviews

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