Please never ever use this company!!!!! I ordered a phone in May 2020 it arrived quickly and it worked fine however it soon developed a major issue (the screen went completely black) I returned it and was advised it had been fixed. The delivery date was the 24/07/20. Today’s date is the 08/10/20. The phone has never arrived. Quick mobile do not have a phone number so you have to email them initially they just didn’t reply at all they then told me they were disputing it with the carrier DPD. Months have now passed they have not provided an explanation as to what actually happened to my phone (containg all my personal data) they have not sent a replacement and they have refused to give me a refund. They do reply to some emails but never answer your questions and normally say someone will be in touch in 24 hours. They never get in touch without being promted. I don’t normally leave feedback on websites but after my experience I felt compelled to do so to prevent other people having to go what I’ve been trying to deal with. I have made a report to trading standards and if my review isn’t enough please read this article: https://www.ilfordrecorder.co.uk/news/quick-mobile-fix-phone-dealer-faces-complaints-1-6288148.