Happy with soccer goal we received and our son loves it. The instructions aren't great but the videos are pretty helpful and goes smooth once you figure it out. However, extremely disappointed with the customer service. They take FOREVER to respond and even the simplest questions are met with confusing responses and they do not put the customer first. I tried to exchange our goal for a bigger one (same price) after one day of using it and was ignored for a week. Then when they finally got back to me it was a solid no with no options. Pretty disappointing to say the least. How was I to know it was going to be too small until I put it up and then once I put it up, I can't return. Would not purchase again.