My experience with Quictent has been fantastic. I found the product to be very well made for the price, particularly the walls/roof. We live in a small house and the 10x20 tent we set up in the driveway gave us much needed extra space as we sheltered in place during the pandemic. One night we had high winds and I didn't secure the tent very well. The tent vaulted a 6' fence and ended up in a neighbors yard, with damaged legs. The customer service representative I worked with to order replacement parts was very helpful and friendly. I highly recommend Quictent.