Having broken my memory stick in two, I thought the stored data would be irretrievable, but did a web search for data recovery companies on the off chance that something could be done. I emailed R3 Data Recovery with details of the damage and they responded within a day asking for an image of the broken device. They advised of retrieval costs, quoting two prices and explaining the correlation between price and work required for the successful retrieval of data. I sent my device to R3 and within a day received confirmation that the data had been successfully retrieved at the lower price. I was really impressed with the service provided by R3 and with the integrity with which they operate their business. I would definitely recommend R3 to anyone who requires a data retrieval service.