While Rainey’s Closet did their best attempt to fix an issue with a dress I purchased for rental back in September for a very special event in November, the dress was unavailable to ship to me three days prior to my event. I received notice via email, putting me in a panic.
Everything was set and according outfits were purchased and planned for others based off the dress I had reserved months prior.
Although a replacement was given to me and made it in time for my event, I was having to settle for a dress that I feel should’ve been well reserved for me since payment and early reservation was made months prior to my shower. I was not offered any type of partial refund or credit for future purchases for the inconvenience and stress this put on me. My suggestion to this company would be to keep more than one size of a dress offered as available so this inconvenience does not happen to others.
6 years ago
Rainey's Closet has a
4.8
average rating
from
715
reviews
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