I would not even give this website one star. I rented a dress for 4 days for a photo shoot for my daughter. I received the dress on the day after my photo shoot on the day that I was supposed to return it!!! 4 days late!! I was then told I could not get a refund for the dress because I didn’t return it on time. No percentage off offered and no refund on a dress that was 4 days late?? You rent dresses to have on time for an event and I had nothing! The sales person even suggested that I reschedule my photo shoot. That’s great customer service. Do not rent from this site! “Rent the runway” has kids now I will be using that . Rude staff and even the owner emailed me with no care or concern to make things right.