I have raised my complaint with your Duncan and again Josh. This was my first order with you and I was impressed with the speed of delivery. My problem is that I checked my order 'in the basket' before registering and proceeding to pay, but a quantity ordered for 25 bridge rectifiers, part number 47-3190 suddenly became 50 with a consequent cost increase. I have no idea how this could have happened, but it did. I 'phoned Customer Services immediately, but Duncan said the order had 'gone through' and he was unable to amend it, but said that there would be a means of returns. The goods arrived and I rang Josh, who eventually said it was all sorted. Not a massive sum, I'm still waiting. Ken Sims