I took advantage of Rapid's promotion on a Tektronix product and selected collection from the UK Mail depot. Of course, it wasn't there when I went to collect it, it had gone out on a van, and visiting for a second time today, it looked as though the rather bashed about box had been out a second time.... despite having a 'collect' marking on it. I dare say that Rapid aim by the promotion to advance themselves as suppliers of test gear, but for this customer, it has been a rather bruising experience. There is a reason why poeple use RS and Farnell, and that is they offer quality & reliability of service - including that of their delivery representatives - that Rapid doesn't match.