I can only say do not ever use Rappi. I am in Medellin Columbia, on vacation. I recommend never use their services.Their site is not user friendly in any way for foreign tourists. I was charged twice for the same order of groceries. Rappi would not help, only would communicate in Spanish, despite my request for someone who speaks english. My credit card bank refunded the monies to me for the second charge. I tried to give Rappi additional chances, once I was ble to use this site for delivery of restaurant food, but the oder was incorrect. Three other times, I tried unsuccessfully to order restaurant food.The problems with Rappi were in December of 2022, and the first week of January, 2023. Do not use Rappi.