Rated people are a disgraceful company who take advantage of tradesmen.
Look at all the positive reviews, they are mainly reviewing the tradesmen not the service.
I signed up as a tradesmen and after interrogating the salesperson he finally admitted that I could cancel within 14 days. He tried to avoid answering and instead he kept reiterating that it was a 12 month contract and the whole amount would be payable if I wished to leave. At this point I decided not to go through with the purchase as I was fed up with the sales person I had been speaking to.
The next day I stupidly phoned again and spoke to another sales person, this time I asked if the credits I spent (you receive credits up to the monthly membership price) would be refunded if I canceled within 14 days, she said yes, not once but multiple times. I reiterated the point as I wanted to be certain that I could try the service and receive a full refund if it wasn't as expected (it certainly wasn't).
Its now a month later and I'm chasing my money that Rated People have fraudulently stole, I've received one call back and the investigator has blatantly lied and said the sales person (beth) never said what I am claiming. Im actually quite sickened that a company this size will go this far out of their way to avoid refunding an honest customer, especially with the length of their deceit.
An other lie I was told when singing up is that lead prices are 'solely' based on a jobs worth, within several minutes of using the service it was obvious this is not the case. Jobs that are worth 'Under £100) can be as high as £12-13, now when you think the job may actually only be worth £50 and rated people sell the lead to 3 tradesmen their is only ever one winner.
I could go on about this company for hours but its not good for my blood pressure.
In conclusion.
AVOID LIKE THE PLAGUE!
6 years ago
Rated People has a
2.4
average rating
from
220
reviews
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