If you are looking for a plumber and see the name K.M Plumbing and Heating....keep looking. This is the second time I had called them in. The first job was to refit a downstairs toilet, which was done to such a high standard I thought I would be safe to use them again. They recently fitted a bathroom for us, the finish is poor to say the least. We had them on the doorstep at 7am every morning and had to ask them to make it a bit later. They were very pleasant and clean workers but nothing makes up for the disappointing end product. Once the job was finished, Within a day we had to call them back as the taps were the wrong way round and there was a leak under the kitchen sink where they had been switching the water on and off. They brought a moronic child (apprentice) who managed to scorch the towels in the airing cupboard and leave plaster and solder on everything. Pipes have been fitted in the loft near the hatch and keep getting caught on the loft ladder. The shower had an invented fixingto keep it secure to the wall which they thought wouldn't hold and consequently came away from the wall. They came back and did a temporary fix, we have not seen them since. At the weekend I was hoovering the stairs and noticed plaster on the floor right under the bathroom. No surprises there, we have a leak under the bath which must have been there some time as its bringing the ceiling down. This substandard comedy of errors cost the princely sum of £4000. Be advised dont use them!! I said I wouldn't do this but after saving for 2 years and borrowing for the rest to have the job done I am beyond disappointed. I am reticent to call them back again to put things right as they will just mess something else up and cost me more money. Unable to give a no star rating.
4 years ago
Rated People has a
2.4
average rating
from
218
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