I've ordered from RawGen before (about a year ago) and had a really great experience. This time however, the communication from the company was so poor. I never received any kind of confirmation that my order had been received, even after going on to the website to request a confirmation. I had no idea if my order was received or when to expect it. When I did finally receive it, the box was quite damaged and I'm unsure if the refrigerated aspect of the packaging was effective at all. Not sure I'll even drink what I have in the freezer, but I definitely won't be ordering from here again.