The first desk we received was left by the back door, unsigned for, packaging open and only 1 of 2 packs. Having reported this, pack 2 arrived after the weekend, so even though we paid for next day delivery that's not what we got! Having decided inbetween the 2 deliveries that we needed a bigger desk, we were then informed that we would charged for collection! What about a refund of the 'next day' delivery cost! We had to phone the couriers to get it collected, but they couldn't advise when the new desk would be delivered as they wouldn't be delivering it! However when the first desk was collected, the second desk was delivered by the same courier anyway! Assembling desk No2 was simple enough until trying to secure the table top to the front bar. The instructions advised that either 2 or 4 screws were needed, depending on the desk. But as the references to the different desk didn't match what was purchased, it made no sense. Either way the desk needed 4 screws but on 2 were provided with the leg pack...and these were too short! Won't be using this firm again.