Bought an item on Rebelle and the dress was a lot bigger, the size was an US size and not an UK size, so it was much larger, I contacted them and told them the size is wrong, they told me they do not do returns and I can resell it for free. So I listed the item again, when it sold (the item I had never worn) it was rejected by their QC, the same item that I had bought as in "very good condition" now was only "acceptable" - the item was in a garment bag the whole time. Other people say they had items refused for flaws, when they received the items back, there were no flaws. The charge the highest commission but seem to have the lowest customer service and a QC that has no clue what they are doing, maybe they roll the dice?