Short answer, it's a frustrating experience that leaves you stuck and disappointed with nonrefundable credits, 0/5 would not recommend.
Long answer, I've been using Rebus on an off for years. I only come back because I have nonrefundable credits that I don't want wasted. The customer service is quick, responsive and generally helpful (They need to be because of all the other issues that you will encounter throughout the process). The farm and plugins on the other hand are unreliable and inconsistent. You will be left with trust issues about jobs completing correctly and on time and need to spend hours constantly monitoring renders and refreshing the control center through the app or web. There is no way you can just set it and forget it by rendering something overnight and have any level of confidence frames will be there in the morning to composite. If there are errors with your jobs and you don't notify them immediately they will not refund the cost of the render. I really want to recommend the service because if you're lucky enough to have your file render correctly the service does work and is quick. Unfortunately it's not always speed that matters, it's trust and reliability that the service will be there when you need it most. Don't count on Rebus to save you if you are in need of last minute renders (as we all experience).
Anyone who has used Rebus for some time can vouch this and as you can see from other reviews this isn't an isolated experience. I would be sceptical that the 5/5 reviews are made by anyone who have completed more than a few jobs via Rebus and question their authenticity.
4 years ago
RebusFarm GmbH has a
4.6
average rating
from
204
reviews
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