Ordering and delivery was efficient. Quality of brick tiles excellent. I did order too few spacers for the number of tiles which I would have appreciated a heads up on via the ordering process as work had to stop mid way while we waited for more spacers to arrive. Also have to say that the just walls people were not really interested in taking on any work as the guy I spoke with was too busy and planning to retire ! Also not really offering a nationwide service as stated as they wanted to charge extra for putting their workers up in a bed and breakfast- I live in Sussex!