I haven't been this impressed with a company in years. The employee on chat duty helped me considerably over two days of questions and concerns on my end. He was respectful, honest, patient, and clear throughout the entire process, even when I needed to amend my order and started to second guess pieces of it. Then, during a pandemic with major impacts on delivery services nationwide, I received a large piece of exercise equipment in just a few business days. The product was gorgeous, and the entire family loves it. I have already recommended this company to others. Being able to use HSA funds to purchase this product through this website was also very helpful; there aren't many websites where an HSA credit card will work on-the-spot, so I am especially thankful for the ease of purchase.