We bought a Red Letter Day gift for our Daughter and her Husband, we also bought one for our Grandson and his Partner and another for our Granddaughter and her Partner all as Christmas presents. Three Red Letter Day’s in total. Our Daughter used hers recently and later told us that while the Hotel was very nice they had to pay an extra £100 as NOTHING was available for the value of the “ Gift” Her complaint was brushed off as out of RLD control. My contact with RLD, seeking reassurance that our Grandchildren would not be similarly badly treated was similarly brushed off. Be aware that the Red Letter Day offer is NOT as the Headline, it may not be the gift that you anticipated and may incur additional cost for your loved one!