I have tried to book a “Gourmet Getaway” using the Red Letter Day Gourmet Getaways book but it is both a farce and a waste of time. The first I tried the Whoop Hall Inn (page 104 in the book) it does not come up at all on the website The second the Higher Trapp Hotel (Page 101 in the book) is asking for a surcharge of £25 and even then, for continental breakfast only when it is available at the voucher rate in the book with “Full English Breakfast” The third The Royal Oak (page 91 in the book) when I tried to book on line it said they only took phone reservations, so I telephoned and was told that I had to email the owner Cass. I did so but got no reply, so I telephoned the next day and spoke to Cass who informed me that she had been too busy to deal with emails, but that she would respond later that day. She did not. Frankly in an age where virtually any hotel or restaurant can be booked on line immediately and without difficulty, what is the point of buying a voucher that offers (i) hotels that do not exist (ii) hotels that will not honour their offer (iii) hotels that cannot be bothered to take a booking? I tried to take this up with Red Letter Day Customer Service and they sent me a automated reply saying they were too busy and needed ten days to respond. Is that service?