Was bought a RLD experience of a break at a specified Central London Hotel for my birthday. Logged in within the voucher code within the 12 months timeframe to be faced with the 'experience no longer available - please choose something else'. Everything else is now significantly more expensive and am being asked to contribute more money - well in excess of the original value of the voucher. Surely there must be some legal precedent of being sold something that no longer exists? Having read the remainder of the reviews on here, it seems that RLD do really well in taking your money and sending out a box with a piece of paper in it - when it comes to delivering a satisfactory service and experience to the end user - garbage.