I feel like this company make I as difficult as possible to use vouchers that people buy in good faith as gifts. I have been trying to use the second set of vouchers I received as a gift for a long time. I’ve given up on using the first set as the company have conned me. I am so disappointed with the responses I have received from Red Letter Days. They are literally scamming people out of money. Try to avoid buying these vouchers for people as gifts - just transfer money and allow people to book with a normal set of choices instead of this hoop jumping mess.