We had two vouchers, one for the London Eye, and one for lunch Marco Pierre White restaurant in Leicester Square. It was a Golden Wedding present. The London Eye was easy to book, and we had a good day. The restaurant however would not recognise our voucher. The person who gave us the gift thought we would do both on the same day and have a special celebration. No such luck. My husband has been trying to change the voucher for afternoon tea, nearer home. He used the chat function, because the phone number is permanently engaged. Still awaiting a response. I really wonder how this company have such good reviews on Trust Pilot, when so many people have bad experiences of them. Have asked our family not to bother with them again.