The items on offer are terrible and a narrow option of choices which dont suit families well. You can book things cheaper yourself so they are not in any way value for money. We used ours for a trip to Warwick Castle with Afternoon Tea included. The castle itself is lovely and the events and shows they put on are lovely. The cafe and Afternoon Tea is appalling. We had one booked as part of a red letter day. We were horrified when we arrived for an afternoon tea to find that the conservatory is a glorified cafe. It looks lovely fro a distance but inside it is like a canteen. All the tables were dirty and messy and we had to ask twice for someone to come and clear and clean a table for us. (not something I have every experienced with a an afternoon tea before). You are offered a sandwich of your choice. (again, afternoon teas as I have experienced them, give you a selection of small sandwiches not just one huge one). The bread was stale. The scone was a joke - completely stale and hard as rock. The only good thing were the cakes. Overall a shambles.