I cannot fault the delivery of the voucher only the wording on the voucher. I ordered a Deluxe 2 night break for some friends who have had a difficult time and on checking the voucher it just said 2 Night Break. I sent a message to Red Letter and also rang and discussed my disappointment of the wording and requested a revised voucher. I was told that yes I had ordered the Deluxe break but there probably wasn't enough space on the voucher to print the word Deluxe. I was amazed at this response. I was assured that when my friends log on they will see it is a Deluxe break and they failed to see my point that if I had bought a Deluxe break I wanted it should show on the voucher. Apparently if it had been a Blissful break it would have shown on the voucher. If the voucher space for the wording isn't large enough the space should be revised. I know its only a word but I wanted my friends to feel special. Very very disappointed.