This is the worst experience og booking yiu could ever had. The company who rewarded me with this gift has cost me my sanity and temper. Got £300 to experience, exchanged £239 only to find hotel then wants lots of extras up to £180 basically onlt accepts bookings mon to thur and in the off peak months. What happened to my remaining £61, who knows. Then exchanged £239 for £189. Banked £50 but where is that. The new hotel doesn't answer the phone so will try to book by email. A shocking really bad experience. I will be telling my global supplier who gave me the gift that how bad it is and will tell all my other suppliers, avoid avoid.