We received this present for Christmas and was very pleased to receive . We looked on line for somewhere to go after trying 5 hotels and being told they were full we then tried without telling them it was a red letter gift and funnily they had a vacancy however when we said at end of conversation red letter were told cant use on a Saturday stay ,when you work all week and a weekend is what majority want equally if you stay in a Sunday we found the restaurants were not open. Overall personally think this is very misleading and on trying to use it I felt they treated us like they were doing us a favour . Our son paid a lot of money to give us a special treat which has been totally spoilt by so many restrictions