We had a gift for a cream tea at a hotel in London. We requested to change it to a lunch as I am gluten free. A fee of an additional £25 (our voucher was for £25) was requested. We paid and booked for the £50 lunch. When we got to the hotel they clearly knew nothing about red letter days and had noone there to make lunch. They kindly provided us with a snack. We wasted a whole day with additional costs of train fares of £34. The company does not respond to online complaints and is in fact in LIQUIDATION! Do not use this company.
5 years ago
Red Letter Days has a
4.1
average rating
from
2,086
reviews
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