Incredibly efficient. Within 20 mins of my order I received notification of despatch. At approx 8.38 the next day my delivery arrived. Communication was great. well packaged. The items were high quality. The Micro towel is large but rolls up small, the quick release waist belt works perfectly and the 10lt dry bag is a great size, not too thin with an internal zip and cross body carry strap … all perfect accessories to store my gear on the front of my red 10’6 SUP. I did shop around prior to buying online but liked the quality of the Red brand .. overall really happy with everything .. will definitely order more.