I placed FOUR orders on 11/12/2020, believing I would have the products in time for intended Christmas presents. My PayPal account has already been charged for these orders. Since then, I have received email solicitations/offers from them EVERY. SINGLE. DAY. I have sent several emails asking about the status of my orders, but have received no communication other than repeated offers and solicitations. This "veteran-owned" "US-based" company is giving veterans and the USA a very bad name. I would at least appreciate the courtesy of an order status update after repeated requests. Very frustrated and disappointed.