I'm having the same problem as all the other current reviewers. Placed the order...confirmed...Paid...Then received email saying pending...I have emailed asking if order is being processed. Response was that they would get back to me. I called got automated system saying they would get back to me. My order is Christmas gifts. I am afraid that I won't have them by Christmas (if ever??) And I am getting emails several times a day asking me to order more stuff at discounted rates. Really???? I chose to order from them because of it being a veteran owned business. I agree this does not make them look good at all.