I can not remember how long ago I start ed ordering from Redline steel, but it was early in your business. I have ordered monograms for a son, daughter 5 granddaughters and 2 for us. Plus many other small gifts for family. I just ordered for a grandson in law's birthday. Always got my orders on time and usually faster than expected. All products are well made and I like that it is in my favorite State. My granddaughter lives in Huntsville and is an engineer at Redstone Arsenal. Her son my great grandson is in the Army in his 4th year. My son was Air Force for 22 years. Love this company and wish I could buy more but walls are pretty full. My favorite piece is the memorial for my youngest son that was murdered 50 years ago.