The quality of their products are stellar, high attention to detail, classic, timeless, and durable. There are many designs to suit any taste and the prices are affordable. Delivery is within a few days. I haven't had to return anything. Customer Service is very professional and quick to respond to any question or comment. The owner of the company is very personable, leads his staff like family, and he is able to balance work and family life. He's a veteran, has a good work ethic, and cares about his customers. Colin Erwin also loves his customers by offering his FB VIP members special offers. Every product is made in America. God Bless Redline Steel!