STAY AWAY!
I felt for it. On Monday, Memorial day, I saw an add on Facebook from Redline Steel. I never done this before and after this I never will again. They were offering a free Soldier Memorial plaque, the only thing I had to pay was the shipping of $ 5.95. I ordered one. But instead of $ 5 they charged me $ 40.95. I sent them numerous messages on Facebook and emails, but the only thing I received were automatic responses and they never send me a confirmation email with the order's information.
The next day I tried to call them. No one answered the phone for hours (8 in total). When someone finally answered, they informed me that I supposedly made an error when placing the order and selected an more expensive product. Ok, that could have been the case, things like that happen to the best of us. I asked them to please rectify the order. The person on the phone told me they couldn't change the order. So I asked them to cancel the order and refund my money. He told me no, that is the company's policy that all sales are final. They can't change, cancel or refund any orders. They only can offer store credit. That it's posted on their website. After telling me that the person hangup the phone. Horrible customer service. Huge scam.
They have been reported to PayPal and my credit card company. Next the BBB.
They are taking advantage of our armed forces members, veterans and their families. I bet most of their 5 🌟 reviews are fakes.
4 years ago
Redline Steel has a
4.1
average rating
from
969
reviews
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