As a film newbie, I cannot recommend Reformed Film Lab enough! The "ordering" process for shipping my film was very straightforward and user-friendly. I received a personal video message from Mike shortly after submitting my order, which was an unexpected but very nice touch. I opted for digital upload only (no prints), so while I can't speak to the experience of receiving my prints, the process of receiving my digital film photos was great. I received my digital uploads within 3-5 business days as expected. Very happy so far and look forward to using Reformed Film Lab again in the near future!