I visited this website to see if there was a recall on the fireplace I had installed on February 27th, the Regency i1500. The people who installed it have been over to my house no less than five times. The door handle fell off twice during a roaring fire, i had to keep it closed till the fire died out, one of the tubes from the top fell off during a fire three times and on Friday it looks like the whole thing imploded during a fire. You can see the side part came out, the top fell down, the tubing fell down, I've never been more disappointed in a product before. I spent ALOT of mo ey for a subpar product. Let this be a heads up for you. 5 failures in four months, not good odds. I have photos of every incident...unbelievable