We ordered plantation shutters for our entire house over a year ago. We accepted the Regency Knight quote (not the cheapest) because of the service they offered but due to incorrect measuring on three separate occasions and delays with product delivery from overseas our installation has still not been completed. We get calls from different staff offering dedicated assistance but then get referred on to someone else and the problems are ongoing. The installation guys are good but I cannot recommend Regency Knights overall because they failed to deliver on their written service promise even though we paid for our order well in advance. Very disappointing.