Less than honest. My daughter bought a plate advertised with Regtransfers in good faith. Finance was approved and checked out. They then said the plate was no longer available and to call them. Did that, they came up with some excuse that the owner had since died and they couldn't take it any further. The plate was still advertised with other brokers during this time at a far higher price. Clearly this was a mis-price but instead of admitting this they rolled out an excuse that is hard to argue against. Plate was removed from their website during this time then a week later it appeared at the far higher price. The worst thing any company can do is be dishonest to their customers, even worse when they embellish the dishonesty by making up excuses such as the owner has died. Fess up, admit a mis-price and we all move on. My daughter now has a hard credit search against her name because of the incompetence of this company. Always check a plate you want on the DVLA website first, see if it's available at a far cheaper cost. If it's a private seller advertising through a broker like regtransfers then good luck, the price you see may not be the price you pay and you may get spun a fairy-tale if it's not available at the price they advertised it for. The plate is still advertised on their site at over double what my daughter bought it for. If you are after a plate and you have to go through a broker, then do not use these guys, they are simply not honest. I have messenger screenshots if proof required during the whole of this purchase.