We reported to Reiss customer service a physical assault committed by the Westfield, White City store manager, Sarah, on both me and my wife, that happened around (4-4.30pm).
It is now 48 hours later and we have still not had a reply or call out of courtesy. The senior management of Reiss should be appalled by what one of their staff did to us in the store! Imagine if it was the other way around? We have also reported the assault to Westfield centre management and we will be contacting the police!
What kind of staff do they employ? If the assault was not enough, she also threw our Reiss shopping worth £1600 outside the store. Total disrespect not only for customers, but also for the Reiss brand and clothing.
We have never ever experienced anything like this before. Disgusting and unacceptable. This store manager is clearly in the wrong job.
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