Be very carefull when you. buy online I have been a loyal customer of Reiss for some time now, having made several purchases both from the Melbourne store and through David Jones. Recently, I made a small online purchase from your store with no problem. However, my recent experience with purchasing a business suit online has left me greatly disappointed. I was unaware that my item would incur additional costs, as the item was a big purchase . I was not prepared to pay for these unexpected expenses. These costs include: Toll Customs Broker Fees AUD82.50 Border Force Fees AUD93.00 Import GST (10% of the value of the goods) Import Duties (5% of the value of goods) I never saw online that the items would be shipped from the UK not within Australia . I have asked for a full refund and the item to be send back . The website is misleading and I am very disappointed. No refund received as jet.