Buyer beware of purchasing goods online - they are shipped from the UK and customs duty is payable. Whilst this is made clear on the Reiss website they do not make it clear that "legislation does not allow a refund of customs duty if you return them to the supplier because:
* you change your mind
* they don't fit
* you do not like them
Very misleading. I have raised the issue with Reiss 4 times seeking a response to why they do not make this information available and they have yet to reply.
Shoddy service and practice.
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Alice, Customer Support
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