My initial consult was with a lovely woman who listened to my concerns (under eye), gave specific advice and then gave me filler to soften the area. I was told that I might want to think about laser in future to tighten the under eye skin but wasn’t in the least pressured. I left feeling positive and attractive and generally delighted with my experience. My follow up appointment for “aftercare” was with the Dr who was so behind time that I waited twenty minutes over my appointment time and then had to reschedule. I wasted a morning of rearranged commitments. When I returned later he was again at least 20 minutes over the appointment time. There was no apology or acknowledgment of this from him. He then proceeded to tell ME why I was there and launched into a detailed explanation about skin anatomy. When I finally got a word in to correct him that my concern was not my cheeks but the demarcation line between eye area and cheek he proceeded to tell me that there was no demarcation and that if there had been it had clearly been fixed by the filler I’d received which is total nonsense as I was still looking at it. The woman the day before had told me the filler would “soften” the line, not “fix” it, I understood the limitations of filler and wasn’t expecting anything other than what I’d been told previously. My understanding of aftercare was that the filler would be checked and any concerns I might have would be addressed. Instead I was talked at, gaslighted about my face and then given unsolicited advice about my “jowls” and quoted prices. When I again stated that my initial concern had been my under eye area he told me “filler won’t fix anything there, you’ll need laser.” I was also advised that his serum and only his serum would also help. I left feeling awkward, ugly and extremely frustrated and disheartened with the whole experience. The woman was utterly lovely but the dr (whose technical expertise I don’t doubt) has all the communication skills of a pot plant.