I had some tiny capillaries lasered on my chin and here I am, 10 days later still with scabs and big red blotches on my chin. I was informed when I asked about downtime, that I would have some minor redness in the area. This has been a really frustrating experience. The technician was really nice ... but this is inexcusable. 2 weeks later and I’m furious and stressed out about how Dr Cussell treated me when I revisited the CBD clinic after RCA contacted me, only after a negative review. He made a joke about the ‘convenience of masks’ considering the state of my chin and then proceeded to dismiss me whilst trying to upsell a $200 serum by giving me 2 sample squirts of it. I am very upset by the whole experience. I will never set foot inside RCA ever again. I have been going there for a while but this beggars belief in how bad their customer service is.