I have a few things to say. I definitely regret to have joined Reliable Education based on their propaganda used in and out and I believe it is not what they really entail for their customers at the end of the day and their customer follow up is not up to standards. Shortly after I joined reliable education I became a single dad. After several attempts trying to finish up the first module more and more commitments appeared in front of me which made me come to the realisation that I will not able to complete the course due to my extreme change of circumstances I reached out to Reliable Education to discuss refund options and I explained the situation that I am currently at is not easy at all, I wanted to come to an agreement to at least get charged a percentage of what I've paid and get the remaining refunded just to be fair I was not asking for something out of the extraordinary. I was not able to get any assistance and was just pushed back several times by their customer support and my case was not escalated at all, they showed no empathy nor sympathy towards my situation as a single dad going through financial hardship and struggling throughout this pandemic, they had no intentions of helping out or even to get a different opinion of someone from a different field, they did not try to even relate to my situation they just brushed me off several times and it is quite hard to believe such a reputable company carry on like this. I was happy at first when I first signed up because they were very supportive throughout the sign up process but when it came to customer assistance or resolution they were zero to none I believe a business as reputable as this should not be carrying themselves out like that and push their customers away with no resolution or even show the slightest of empathy. they did not follow suit or try to remedy my situation. I've barely watched a module and they can see that I have not been able to use the course for all this time and they did not care about it and just decided not to help me any further and leave me dead in the water with no replies to my emails, and bringing up excuses like, we are extremely busy or we are getting things ready for a summit that is why we haven't replied to you in weeks. Who says that to customers, obviously the businesses who only care about their sale process but not the after sale. I find this utterly sad and disappointing to have to go through all this.