We are extremely disappointed in the service received by the Maroochydore store. We were quoted 2-3 weeks delivery on a table that was only coming from Victoria to Queensland, we needed it before Christmas and before we travelled overseas, it actually took over 5 weeks to come into the warehouse and we were then told they needed a weeks notice to get it to the store for pick up. We were unable to pick up the table when it actually arrived as we were already away and the staff were very rude when we told them they would have to hold it until we returned. When we went to pick up the table it was on the paperwork emailed to us, to collect it from Dock C. Which, when we arrived at Dock C were told it was unmanned and we had to carry the table ourselves, from the store through the shopping centre and out to the loading dock, they did offer us a small dolly to to help us!! Fortunately my husband was with me…….. but it was absolutely ridiculous that we, as customers, were not told this was the process ahead of time and that we had to move and lift a heavy table by ourselves, through the shops and out to the dock. What would they have done had I turned up on my own to collect the table? I will certainly never purchase again from this store, the staff were rude and having to carry your own furniture through a shopping centre and out to the loading dock is ridiculously bad service.